Terms of Service

These Terms of Service (“Terms”) are an agreement between you and CoreLivo, LLC (“CoreLivo,” “we,” or “us”). By using our website or purchasing our services, you agree to these Terms. If you do not agree, please do not use our site or services.

Our services

CoreLivo provides IT support, web hosting, website design and maintenance, security, and related technology services. The specific services, features, and pricing that apply to you are described on our site or in the order or agreement you enter into with us.

Accounts

To use certain services you may need an account. You are responsible for keeping your login details secure and for all activity that happens under your account. Let us know right away if you believe your account has been used without your permission.

Acceptable use

You agree not to use our services to break the law, infringe someone else’s rights, send spam, distribute malware, or disrupt our systems or other customers. We may suspend or remove content or services that violate these Terms or that put our network or other customers at risk.

Your content

You keep ownership of the content and data you host with us or provide to us. You are responsible for that content, for having the rights to use it, and for keeping your own backups where appropriate. We take reasonable steps to protect and back up hosted data, but you should not rely on us as your only backup.

Billing

Fees, billing cycles, and renewal terms are shown at checkout or in your service agreement. Unless stated otherwise, services renew automatically at the end of each term until cancelled. Payments are handled by third-party payment processors, and late or failed payments may result in suspension of service.

Uptime and support

We work hard to keep hosted services available and to respond to support requests promptly. Any specific uptime commitments or response times that apply to you will be stated in your service agreement. Occasional maintenance and factors outside our control can affect availability.

Intellectual property

The CoreLivo name, logo, site, and materials are owned by us or our licensors and may not be copied or used without permission. Any work we create specifically for you is addressed in your service agreement.

Disclaimers

Except where a written agreement says otherwise, our services are provided “as is” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, CoreLivo is not liable for any indirect, incidental, or consequential damages, or for lost profits or data, arising from your use of our services. Our total liability for any claim will not exceed the amount you paid us for the service in the twelve months before the claim.

Indemnification

You agree to defend and hold CoreLivo harmless from claims arising out of your content, your use of our services, or your violation of these Terms.

Termination

Either of us may end services as described in your service agreement. We may suspend or terminate services if you violate these Terms or fail to pay. On termination, your right to use the services stops, and we may remove associated data after a reasonable period.

Governing law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in Indiana.

Changes

We may update these Terms from time to time. When we do, we will update the date at the top of this page. Continued use of our site or services means you accept the updated Terms.

Contact us

Questions about these Terms? Email support@corelivo.com.