Privacy Policy

CoreLivo, LLC (“CoreLivo,” “we,” or “us”) provides IT support, web hosting, website, and related technology services. This policy applies to corelivo.com and the services we offer through it. If you have questions, email us at support@corelivo.com.

Information we collect

Information you give us. When you fill out a contact form, request a quote, book a meeting, or become a customer, we collect the details you provide — typically your name, company, email address, phone number, and whatever you tell us about your needs.

Information collected automatically. When you visit our site, our servers record standard technical data such as your IP address, browser type, pages viewed, and the date and time of your visit. We use cookies and similar technologies to keep the site working and to understand how it is used.

Customer account and billing information. If you purchase hosting or services, our billing system collects the information needed to set up and manage your account, including contact and payment details. Payments are processed by third-party payment providers; we do not store full card numbers on our systems.

How we use your information

We use the information we collect to respond to your inquiries, provide and support our services, process payments, keep our systems secure, meet legal and accounting obligations, and improve what we offer. We may contact you about your account, service updates, or a request you submitted.

How we share information

We do not sell your personal information. We share it only when needed to run our business: with service providers who work on our behalf (for example, Microsoft 365, our hosting and infrastructure providers, and payment processors), when required by law, or in connection with a business transfer. Providers are expected to protect your information and use it only for the services they perform for us.

Cookies

Our site uses cookies to function properly and to help us understand usage. Most browsers let you refuse or delete cookies; if you do, some parts of the site may not work as intended.

Data retention and security

We keep personal information for as long as needed to provide our services and meet legal, tax, and accounting requirements, then delete or anonymize it. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of non-essential emails at any time. To make a request, email support@corelivo.com.

Children

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. Continued use of our site or services means you accept the updated policy.

Contact us

Questions about this policy or your information? Email support@corelivo.com.