Managed IT Support
Complete day-to-day technology support for small businesses. We monitor your systems, resolve technical issues, maintain your equipment, and provide a single point of contact for your IT needs.
Services
IT and web support built around how small businesses actually operate.
Corelivo combines managed IT, infrastructure, security, and website support into one practical service relationship. Instead of juggling separate vendors for computers, networks, Microsoft 365, websites, and day-to-day troubleshooting, you have one team that understands how the pieces fit together.
Managed IT services
Operational support, infrastructure, and security for day-to-day business technology.
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Help Desk and Remote Support
Fast support for computer problems, software issues, email access, printers, user accounts, and other everyday technology problems. Most issues can be resolved remotely without waiting for an onsite visit.
Onsite IT Support
Local hands-on support for problems that cannot be handled remotely, including network equipment, workstations, cabling, Wi-Fi, printers, cameras, and new equipment installations.
24/7 System Monitoring
Continuous monitoring of computers, servers, storage, and network devices. Our tools help us identify failures, performance problems, and security concerns before they interrupt your business.
Computer and Server Management
Setup, monitoring, maintenance, patching, and troubleshooting for business computers and servers. We help keep systems secure, supported, and operating reliably.
Microsoft 365 Management
Setup and ongoing administration of Microsoft 365, including Exchange email, Teams, OneDrive, SharePoint, licensing, user accounts, security settings, and multifactor authentication.
Business Email and Account Security
Protection for company email and cloud accounts through multifactor authentication, security policies, spam filtering, account monitoring, and access controls.
Cybersecurity Services
Layered security designed for small businesses, including endpoint protection, managed antivirus, ransomware prevention, email security, DNS filtering, patch management, and security monitoring.
Backup and Disaster Recovery
Managed backup for computers, servers, and Microsoft 365 data. We monitor backup jobs, address failures, and help restore files or systems following deletion, hardware failure, ransomware, or other disruptions.
Network and Wi-Fi Management
Design, installation, monitoring, and support for business networks. We manage firewalls, switches, wireless access points, guest Wi-Fi, network segmentation, and connectivity between locations.
Firewall Installation and Management
Installation and support for pfSense, OPNsense, and UniFi network security appliances. We configure secure remote access, network segmentation, traffic rules, VPN connections, and Internet failover.
Retail and POS Network Support
Technology support designed for retail stores, vape shops, convenience-style businesses, and other storefronts. We support the network infrastructure used by POS systems, payment terminals, receipt printers, barcode scanners, age-verification devices, and inventory systems.
Guest Wi-Fi and Network Segmentation
Secure separation of customer Wi-Fi, employee devices, POS equipment, cameras, and business systems. This helps reduce security risk and prevents guest devices from accessing sensitive business equipment.
Multi-Location Business Support
Centralized support for businesses with multiple stores or offices. We standardize equipment, remotely monitor each location, manage connectivity, and provide consistent security and documentation across the organization.
Internet Failover and Business Continuity
Backup Internet solutions using secondary broadband, cellular, or satellite service. Automatic failover can help keep payment processing, phones, and essential systems online during an Internet outage.
Security Camera and NVR Support
Network and infrastructure support for IP cameras, NVR systems, remote viewing, storage, and secure camera network design. Camera equipment and monitoring services may be provided directly or coordinated with specialized vendors.
VoIP and Business Phone Systems
Setup and support for cloud-based business phone systems, including phone numbers, extensions, call routing, voicemail, mobile applications, and auto attendants.
IT Documentation
Detailed documentation of your network, equipment, accounts, vendors, licenses, warranties, and technology procedures. Proper documentation makes support faster and reduces dependence on any single employee or vendor.
Technology Assessments
A practical review of your current technology environment. We identify outdated equipment, security gaps, unsupported systems, backup concerns, network problems, and opportunities to reduce risk or improve efficiency.
New Business and New Location Setup
Complete technology planning and deployment for new businesses, offices, and retail locations. Services may include Internet coordination, firewall installation, Wi-Fi, computers, phones, printers, POS connectivity, cameras, Microsoft 365, and employee onboarding.
Employee Onboarding and Offboarding
Setup and removal of user accounts, email, computers, software access, security permissions, and company data. Standardized processes help new employees become productive quickly and protect the business when someone leaves.
Hardware Procurement and Installation
Selection, purchasing, configuration, and installation of business computers, servers, networking equipment, wireless access points, firewalls, printers, and related technology.
Vendor Management
We coordinate with Internet providers, software vendors, phone providers, POS vendors, camera installers, and other technology partners so you do not have to manage every technical issue yourself.
IT Projects and Consulting
Professional assistance with office moves, network upgrades, cloud migrations, Microsoft 365 deployments, server replacements, Wi-Fi improvements, security projects, and other technology initiatives.
Web services
The public-facing side of your business, supported with the same practical approach.
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Small Business Website Design
Professional websites built for small businesses, retail stores, service providers, and professional offices. Every website is designed to clearly explain your services, build credibility, and make it easy for customers to contact you.
Website Redesign
Modernization of outdated, slow, difficult-to-use, or poorly designed websites. We improve appearance, mobile usability, navigation, performance, security, and customer conversion paths.
E-Commerce Website Development
Online stores for businesses that need to sell eligible products or services through the web. Services may include product catalogs, inventory integrations, online payments, shipping configuration, customer accounts, and order notifications.
Retail and Multi-Location Websites
Websites designed for businesses with multiple storefronts. Features may include individual location pages, operating hours, directions, contact information, product categories, announcements, and location-specific promotions.
Website Hosting and Management
Managed website hosting with ongoing monitoring, updates, backups, security maintenance, and technical support. Clients have one team responsible for both the website and the supporting technology.
Website Maintenance Plans
Ongoing assistance with software updates, content changes, backups, security, troubleshooting, and minor design adjustments. Maintenance plans help prevent websites from becoming outdated or vulnerable.
Website Security
Protection against common website threats through software updates, secure hosting, backups, access controls, malware scanning, SSL certificates, and security monitoring.
Search Engine Optimization
Technical and on-page improvements that help search engines understand your website. Services may include page structure, metadata, local business information, performance improvements, keyword-focused content, and Google Business Profile assistance.
Local Search and Google Business Profile Support
Optimization of business listings so local customers can find accurate information about your company, locations, hours, services, and contact details.
Website Performance Optimization
Improvements to loading speed, mobile performance, image delivery, caching, database performance, and other technical factors that affect customer experience and search visibility.
Website Content Updates
Updates to service pages, pricing information, business hours, employee profiles, promotions, announcements, photographs, and other website content.
Landing Pages
Focused pages for advertising campaigns, promotions, new services, store openings, events, and lead-generation efforts. Landing pages can be coordinated directly with your marketing team.
Online Forms and Lead Capture
Custom contact forms, quote requests, appointment requests, employment applications, intake forms, and other tools that help turn website visitors into business opportunities.
Website Analytics and Reporting
Setup and reporting for website traffic, customer behavior, conversions, popular pages, and marketing campaign performance.
Domain and DNS Management
Management of domain registrations, DNS records, renewals, SSL certificates, email-related DNS settings, and website connections.
Website Migration and Recovery
Migration of existing websites to new hosting platforms, recovery from failed updates or compromised hosting, and assistance transferring websites away from unresponsive vendors.
Custom Web Development
Custom features, integrations, internal portals, calculators, forms, dashboards, and other web-based functionality developed around specific business requirements.
Website Accessibility Improvements
Practical improvements to website navigation, readability, image descriptions, keyboard use, form labels, and other accessibility-related elements.
Optional business technology services
Additional support for businesses that need planning, coordination, or growth-related improvements.
Structured Cabling Coordination
Planning and coordination for Ethernet cabling, wireless access point locations, camera wiring, network racks, and related low-voltage work.
Cloud File Storage and Collaboration
Setup and support for OneDrive, SharePoint, Teams, and secure cloud file-sharing platforms.
Compliance and Security Readiness
Technology controls and documentation designed to help businesses prepare for insurance questionnaires, payment-security requirements, vendor reviews, and industry-specific expectations.
Technology Planning and Budgeting
Long-term planning for hardware replacement, software licensing, security improvements, expansion, new locations, and future technology investments.
How we work
A practical process that starts with what your business actually needs.
Step 1
Discovery
We learn how your business operates, what systems are in place, and where issues are slowing you down.
Step 2
Recommendations
We identify which services make sense now, which risks need attention first, and what can be phased in over time.
Step 3
Implementation
We standardize systems, improve documentation, and deploy the support, security, web, or infrastructure work required.
Step 4
Ongoing support
We continue with support, monitoring, maintenance, and periodic reviews as your business grows or changes.
Questions
Common questions before getting started.
Do we need every service listed here?
No. Most businesses only need a subset of services. The goal is to build a support approach around your environment rather than force a package that does not fit.
Can you support both our IT and our website?
Yes. That is one of the main advantages of the combined model. You have one team handling the internal technology your business depends on and the website your customers interact with.
Do you work with multi-location or retail businesses?
Yes. Corelivo’s service list is designed to support storefronts, retail-style environments, and organizations that need consistent systems across multiple locations.
Can we start with an assessment or one project first?
Yes. Many businesses begin with a technology review, a website redesign, a network improvement, or a location setup before moving into broader ongoing support.
Next step
If this sounds like the kind of support your business needs, let’s talk.
We’ll help you sort out what matters most first, where your current setup is creating risk or friction, and which services make the most practical sense for your business.